How Haywire works
A complete no interface booking system
Haywire gives your business a dedicated SMS number that both clients and administrators can text. Every message sent to this number is processed by the Haywire engine.
The system identifies who the sender is, understands the request and completes the task automatically.
1. You receive a dedicated SMS number
Your business is assigned a unique phone number that handles all booking and management activity. Clients use this number to book appointments. Administrators use it to manage the schedule.
2. The system checks the sender
When a message arrives, Haywire checks the phone number.
• If it is an administrator, Haywire unlocks full management commands.
• If it is a client, Haywire limits the interaction to booking and appointment information.
3. The message is interpreted
Haywire reads the text and understands the intent.
Examples include booking requests, rescheduling, checking availability, requesting upcoming appointments and more.
4. The task is completed automatically
Haywire performs the action in real time.
This can include creating a new appointment, listing available times, updating an existing booking or retrieving information from your schedule.
5. The system replies with the result
A response is sent instantly. Clients receive confirmations or available times. Administrators receive the data or confirmation related to the command they sent.
How SMS Booking Works
1. Client sends a text or uses Siri
The client texts what they want or speaks the same request through Siri.
Example: “Can I come tomorrow at 10?”
2. The system interprets the request
Haywire reads the message, identifies the service, date, and time, and checks real-time availability.
3. Automatic confirmation
If the time is available, the appointment is confirmed immediately.
If not, Haywire suggests the closest available options.
4. Admin tools via SMS
Businesses can manage everything through text commands, including viewing availability, updating bookings, deleting bookings, listing upcoming appointments, or generating simple statistics.
Try Our Demo
Text the number and see how it works.
Ask things like:
“Show me available times for a haircut tomorrow”
“Book a haircut for Joe tomorrow at 10”
You will see how fast and simple booking feels through text.
The Future of Appointment Booking
The shift from interfaces to natural language is already underway. Clients expect faster interactions, fewer steps, and the ability to book from anywhere without interrupting their day. SMS and voice booking meet those expectations by removing every barrier between the client and the appointment.
Haywire is built around this no-interface approach. By allowing clients and businesses to manage appointments entirely through SMS or Siri, it delivers a booking experience that is faster, simpler, and more accessible than traditional scheduling tools.
For appointment-based businesses looking to improve efficiency and client satisfaction, SMS booking provides a clear advantage over app-based and web-based systems. It is immediate, intuitive, and available to anyone with a mobile phone.
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